Shipping policy

Shipping Within India

We offer free shipping on all prepaid orders above ₹1,699 across India.

Cash on Delivery (COD)

COD is available on most products, except for selected items.

₹79 COD fee

Delivery Timeline

Orders are typically delivered within 2-7 business days from the date of dispatch.
Dispatch usually takes place within 1-2 business days of order confirmation.

Order Processing & Dispatch

Every Enaaya piece is carefully packed and dispatched with care.

Dispatch Timeline

Most orders are dispatched within 1-2 business days.
Dispatch times may vary during festive seasons, promotional events, or high-order volume periods.

Address Changes

Shipping address modifications can only be accommodated if the order has not yet been dispatched from our warehouse.

Contact Information

Please ensure your email address and phone number are entered correctly while placing your order. This helps us and our delivery partners contact you if needed.

Tracking Your Order

Once your order has been dispatched, you will receive a confirmation email and/or SMS containing your tracking details.

While we are happy to assist with tracking inquiries, Enaaya is not responsible for delivery delays caused by:

Courier partner delays
Customs clearance processes
Natural disasters
Public holidays or festive seasons
Strikes, transportation disruptions, or other unforeseen circumstances beyond our control

We appreciate your patience and understanding in such situations.